Survey about your business environment.

From which entity are you from ?
Where are you located ? site ?


1 from 1 to 10 global satifaction with your existing Business .
(1 for the lowest rate and 10 the best one)
1 2 3 4 5 6 7 8 9 10



    Absolutely I agree I don't agree I don't agree at all I f@&!n' don't know!
2 Our cash position is positive.
3 Our cash position is better than it was a year ago.
4 Our operating margin (EBITDA) is the same or higher than last year.
5 Payroll is always done on time.
6 Taxes are always paid on time.
    Absolutely I agree I don't agree I don't agree at all I f@&!n' don't know!
7 We have a financial plan.
8 We are achieving the goals of the financial plan.
9 Our financial reports are accurate and easy to read.
10 Our customers complain about accounting errors.
11 Our debt is affecting our ability to obtain credit.
    Absolutely I agree I don't agree I don't agree at all I really don't know!
12 We have a marketing plan.
13 We track sales every month.
14 Our sales this year are better than last year.
15 We have a well-defined sales pipeline and track to it regularly.
16 We use Customer Relationship Management (CRM) tools to keep track of customers and sales opportunities.
    Absolutely I agree I don't agree I don't agree at all I really don't know!
22 New products are usually introduced on time.
23 Our promotional campaigns result in increased business.
24 Our company website creates a steady stream of new business.
25 Payroll is always done on time.
26 We are getting positive exposure from the media.
    Absolutely I agree I don't agree I don't agree at all I really don't know!
27 Public Relations is a key part of our marketing effort. .
28 We are considered in the top 5% of our market or industry.
29 Our company has at least one key differentiator over the competition.
30 We know what our customer needs are.
31 25% or more of our business comes from one customer.
    Absolutely I agree I don't agree I don't agree at all I really don't know!
32 95% or more of our customers are delighted with our services.
33 85% or more of our customers pay on time.
34 Our company gets 15% or more new business from referrals from existing customers .
35 We maintain a robust and easy to use customer history database.
36 We retained 90% or more of our customers over the past 3 years.
    Absolutely I agree I don't agree I don't agree at all I really don't know!
37 Deliveries to our customers are normally on time and better than they expected.
38 We conduct formal customer surveys regularly.
39 We have retained all key employees over the past 3 years.
40 We have people with the necessary skills to operate effectively.
41 We have one or more area with a key employee who has no immediate replacement or a plan to mitigate.
    Absolutely I agree I don't agree I don't agree at all I f@&!n' don't know!
42 Our employees are some of the best in the industry.
43 We have a training program/budget.
44 We have an employee recognition program.
45 We have detailed job Roles & Responsibilities and defined Career Tracks for all employees.
46 Employee attendance is a problem.
    Absolutely I agree I don't agree I don't agree at all I f@&!n' don't know!
47 Company-wide communication is conducted regularly.
48 90% or more of our employees love their jobs and they love their company.
49 We have trained others to manage and run key operations as well as top management do.
50 We have a clear business model - We know how our company makes money.
51 We have a well-defined process for ensuring "key seats" are filled with appropriate leaders .
    Absolutely I agree I don't agree I don't agree at all I f@&!n' don't know!
52 All key management fully support our business model.
53 We have a defined business strategy for the next 3 years.
54 Key management is so busy with operations, no time for planning or no time for strategy.
55 Our financial plan is embraced by key management members.
56 The management team sets objectives and sets goals at least annually.
    Absolutely I agree I don't agree I don't agree at all I f@&!n' don't know!
57 Responsibility are clearly defined and authority are clearly defined for all key management members.
58 We use metrics and Key Performance Indicators (KPI) to help guide the management team.
59 The management team is a "Team".
60 We have an active Quality Improvement Program (QIP - KAIZEN) in place.
61 We are fanatical about cost control.
    Absolutely I agree I don't agree I don't agree at all I f@&!n' don't know!
62 We frequently examine the effectiveness and efficiency of our processes.
63 We use metrics and graphs to track and show progress and problems.
64 Our operations (people, process, and technology) can handle our planned growth.
65 New products are usually introduced on time.
66 We believe that if we measure and track something that it will improve.
    Absolutely I agree I don't agree I don't agree at all I f@&!n' don't know!
67 Our HR policies and HR systems support our business growth.
68 Our information technology team leads with innovative ideas that help us achieve our financial plan.
69 Our systems and equipment helps us produce excellent products/services..
70 We positively "exploit" technology for the good of the business.
71 Information Technology has a roadmap next 3 years.
    Absolutely I agree I don't agree I don't agree at all I f@&!n' don't know!
72 We have the tools to collaborate effectively both internally, and with our customers and vendors.
73 Our email system is also our "filing system".
74 Our data and information is secure.
75 Our engineering and information technology staff is very customer and business focused.
76 We have a way to measure the Return On Investment (ROI) in technology spending.
77 Our systems allow us to deliver products and services when the customer wants them.


77bis In the case that you would define your "free" positioning, what would you prioritize?(1=best qualify your business)
Price
Upgrade/Update
Training
The Brand
Quality


Could you please specify us:

Since when are you in this Business ?

In which kind of function is you current job?

Comments/Suggestions :

Last update: 2009/09/18 03:23:59.194 GMT+2
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 Dimitri Pasquazzo  30/07/2010  Just BI IT
L'ambition qui nous rassemble